Fashion Advisor - Madison

Summary

Provide exceptional in-store client service using fashion expertise to convert walk-in traffic into clients and brand ambassadors, support sales growth, and foster long-term client relationships. Work collaboratively with the boutique team and report to boutique leadership while maintaining a professional, service minded approach and deep knowledge of the brand and product.

Responsibilities

• Develop new customers and convert walk-in traffic into clients
• Deliver prompt, professional, warm, and courteous client service
• Build and maintain genuine client relationships through outreach and follow up
• Inspire desire for product and brand through styling and fashion expertise
• Support sales targets and drive client conversion and retention
• Take in repairs and manage follow up for repairs and alterations
• Work collaboratively with the sales team to elevate service standards
• Maintain knowledge of product offerings and house heritage to inform clients

Requirements

• Minimum 3 years of related experience
• Minimum High School Diploma
• Excellent communication skills
• Ability to thrive in a team environment and work collaboratively
• Foreign language skills preferred but not required
• Ability to lift 15 lbs
• Flexible schedule with availability for late nights, weekends, and some holidays
• Full time in-store and in-person presence required