Summary
Provide expert fitting and alteration services for high end garments, ensuring exceptional customer service and maintaining a clean safe work environment. Use technical tailoring skills and specialty machines to perform alterations across a wide range of fabrics and styles. Support store initiatives and follow all alteration workroom policies and procedures.
Responsibilities
- Perform fittings and alterations on a variety of luxury garments.
- Use standard sewing, pressing and spotting equipment safely.
- Operate specialty machines such as double blind, buttonhole, cover stitch and leather machines.
- Make alteration decisions during customer fittings using technical expertise.
- Create and maintain excellent customer relationships and deliver high quality service.
- Achieve and exceed individual performance and productivity goals.
- Follow all store, workroom and tailor procedures and policies.
- Maintain a clean and safe work environment.
- Perform ad hoc responsibilities as needed.
Requirements
- Minimum 3 years fitting and tailoring experience with high end merchandise.
- Ability to fit and perform alterations on a wide range of garments.
- Strong technical background in specialty skills such as leather, knits, double face, beading and fine tailoring desired.
- Ability to use all standard sewing, pressing and spotting equipment.
- Experience with specialty machines including double blind, buttonhole, cover stitch and leather.
- Knowledge of alterations industry including fabrication and styling of luxury merchandise.
- High school diploma or equivalent preferred.
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