Floor Director - Beverly Hills Flagship

As a Floor Director at the Hermès Beverly Hills Flagship, you will play a crucial role in leading the sales team and supporting the client experience in a luxury retail environment. Reporting to the Managing Director, you will ensure the achievement of sales goals and maintain high standards of client service.

• Supervise, coach, and mentor the selling team to ensure excellent client service.
• Manage merchandising and stock needs, communicating with relevant teams.
• Motivate the team through contests and selling campaigns to improve business performance.
• Communicate regularly with the Managing Director and store management team.
• Conduct monthly productivity meetings and annual performance appraisals.
• Prepare inventories and cycle counts, partnering with the Operations Director.
• Represent store leadership in the absence of the Managing Director.
• Manage budget responsibilities, including sales, payroll, and asset protection.

• Minimum 3 years of store management experience or flagship assistant store manager experience.
• Previous buying experience related to floor responsibility.
• Strong leadership and motivational skills.
• Proficient in Excel, Lotus Notes, Microsoft Office, and PowerPoint.
• Effective decision-making and time management skills.
• Ability to manage stress and resolve conflicts.
• Professional demeanor and ability to interact with all levels of management and the public.
• Travel required, 3-5 weeks annually to Paris.