SummaryAs a Fragrance and Beauty Advisor at CHANEL in Williamsburg, you will be a key ambassador for the brand, providing exceptional service and creating memorable experiences for clients. You will build strong relationships and ensure each client feels valued and confident in their choices.
Responsibilities- Provide superior service to every client through the CHANEL service ritual.
- Build and deepen client relationships and loyalty through personal connection and trust.
- Achieve sales targets and contribute to business growth through product, services, and data capture.
- Attend seasonal seminars and utilize learning applications to enhance knowledge and skills.
- Maintain an omni-channel mindset for seamless client experiences from in-store to online.
- Resolve client situations according to company standards and partner with appropriate teams.
- Share knowledge of the brand, its heritage, and upcoming events with clients and team.
- Ensure the work area is clean, tidy, and professional at all times.
- Communicate regularly with the team and manager, maintaining a positive attitude and integrity.
Requirements- Ability to thrive in a team environment and work collaboratively.
- Understanding of and passion for client experience.
- Excellent communication skills.
- Foreign language skills preferred but not required.
- Passion for CHANEL products and commitment to social and cultural initiatives.
- Ability to lift up to 5 lbs. and stand for extended periods.
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