SummaryThe House of Dior New York is seeking a refined and engaging Host to represent our global flagship boutique. As the first ambassador of the Dior experience, the Host will create a warm and sophisticated environment for every guest, ensuring a seamless and memorable journey that reflects Dior's commitment to luxury and service.
Responsibilities- Elegantly welcome and greet each client upon arrival, creating a positive first impression.
- Ascertain the purpose of the client's visit and direct inquiries with grace and efficiency.
- Introduce clients to the appropriate Brand Ambassadors for a personalized experience.
- Provide exceptional service, exceeding client expectations with a proactive approach.
- Offer curated tours of the boutique and provide insightful assistance.
- Develop and maintain comprehensive knowledge of Dior's collections and services.
- Utilize boutique technology and client management systems proficiently.
- Manage boutique traffic and maintain an orderly atmosphere.
- Support special events and clienteling initiatives.
- Maintain the highest standards of boutique presentation and ambiance.
Requirements- 2-3 years of experience in luxury retail, hospitality, or a related client-facing environment.
- Exceptional communication, interpersonal, and presentation skills.
- Meticulous attention to detail and a passion for flawless service.
- Polished and professional demeanor reflecting the elegance of Dior.
- Ability to thrive in a fast-paced environment, managing multiple priorities.
- Problem-solving skills and a proactive approach to client needs.
- Flexibility to work evenings, weekends, and holidays.
- Proficiency in modern technology and CRM systems.
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