Key Holder - Sawgrass Outlet

As a Key Holder at Versace Sawgrass Outlet, you will play a crucial role in delivering an exceptional client experience and driving sales in a dynamic retail environment. You will support the team in achieving sales targets and maintaining operational excellence.

• Act as a Brand Ambassador by providing an exceptional client experience and promoting the Retail Excellence Program.
• Meet and exceed sales goals and client data capture targets.
• Create and maintain genuine client relationships to achieve core KPIs.
• Maintain client relationships through after-sales service, including thank you notes and follow-up calls.
• Support daily operations, including opening and closing registers, visual maintenance, and inventory tasks.
• Ensure operational excellence by following policies and procedures.
• Process returns and exchanges efficiently.
• Communicate effectively and build strong partnerships with clients, peers, and management.
• Develop business-driving initiatives, contests, and events.
• Support the sales team through coaching and training techniques.

• Minimum of three years of experience in a retail environment.
• Full understanding of specialty retail and a proven track record in clientelling.
• Ability to thrive in a high-paced retail environment.
• Ability to multi-task with ease while balancing daily responsibilities.
• Entrepreneurial and sales-focused personality.