Sales Client Advisor with Keys - Bal Harbour Shops

As a Sales & Client Advisor with Keys at Balenciaga Bal Harbour Shops, you will play a crucial role in supporting store management by ensuring the proper execution of opening and closing procedures. You will provide exceptional customer service, meeting and exceeding customer expectations while contributing to the store's overall success.

• Achieve sales goals and assist in the opening and closing of the store.
• Organize the stockroom for easy access to merchandise and oversee day-to-day store operations.
• Maintain effective communication with all departments and handle customer complaints and feedback appropriately.
• Support and enforce store operations manual and sustainability policies.
• Partner with the Stock Associate and Operations Manager to manage inventory and loss prevention.
• Assist with visual display and merchandising according to company standards.
• Oversee store maintenance, ensuring cleanliness and proper functioning of store property.

• 3+ years of experience in a similar role, preferably within retail or fashion companies.
• Ability to manage multiple tasks in a fast-paced environment with excellent communication skills.
• Proven ability to drive results in a selling role, exceeding individual and store goals.
• Commercial awareness and strong business acumen with a passion for the fashion industry.
• Strategic vision to develop the business and achieve high personal performance.