Keyholder

Summary

Provide exceptional client service and support store operations as a Keyholder, reporting to the General Manager. Drive sales and clienteling while maintaining daily operational standards and supporting the sales team through coaching and training.

Responsibilities

• Act as a brand ambassador delivering an exceptional client experience
• Meet and exceed sales targets and client data capture goals
• Create and maintain genuine client relationships and after sales service
• Support daily store operations including opening and closing registers and visual maintenance
• Maintain seamless inventory operations and process returns and exchanges
• Develop business driving initiatives, contests and events
• Coach and train sales team members to support performance

Requirements

• Minimum of three years of retail experience
• Proven track record in specialty retail and clientelling
• Ability to thrive in a high paced retail environment
• Strong multitasking skills and operational discipline
• Entrepreneurial, sales focused personality with strong communication skills