Summary
Provide luxury service and cultivate client relationships through deep product knowledge, personalized engagement, and omni channel selling to drive sales and client loyalty in the ladies shoes department.
Responsibilities
- Greet and welcome clients throughout the store and provide personalized service
- Recommend merchandise based on product knowledge and client preferences
- Boost sales through omni channel and out of home base selling using store technology
- Promote loyalty program benefits and open new accounts
- Achieve personal sales and selling goals
- Cultivate and grow client base through relationship building and outreach
- Utilize digital tools and social media to connect with and follow up with clients
- Assist with operational tasks including maintaining the selling floor and fitting rooms
Requirements
- Ability to build and maintain client relationships through personalized engagement
- Strong product knowledge and styling ability for ladies shoes
- Self motivated with ability to strategize and grow individual business
- Proficiency with mobile devices and selling technology
- Experience meeting sales targets and KPIs
- Team player with positive collaboration skills
- Willingness to assist with operational duties and ensure compliance
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