SummaryThe Loss Prevention Professional maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.
Responsibilities- Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
- Elevate in store experience consistently delivering memorable moments.
- Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
- Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey).
- Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
- Provide exceptional security and operations support to drive sales and service.
- Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
- Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
- Carry out operations tasks including opening and closing procedures.
- Assist with facilities repairs and communicate with store team.
Requirements- Valid Security License.
- High School Diploma.
- Basic computer skills.
- Ability to work retail store hours as necessary, including nights, weekends and holidays.
- Must have authorization to work in the country where the position is based.
- Experience in a retail/security environment.
- One year prior experience in a security related position.
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