SummaryAs a Managing Director at Hermès Dallas, you will oversee all aspects of the boutique's operations, ensuring exceptional client service and driving sales in a luxury environment. You will collaborate with the sales and support teams to enhance the client experience and report to the Vice President of the Central Region.
Responsibilities- Oversee management team, ensuring alignment and training.
- Develop strategies for team motivation and drive results through effective people management.
- Analyze business opportunities and develop corresponding strategies.
- Manage buying processes and ensure high service levels.
- Conduct sales coaching and address boutique issues promptly.
- Partner with corporate departments to support boutique goals.
- Recruit, interview, and select candidates for the boutique.
- Manage P&L, sales goals, and inventory results.
- Organize events with the Communications Team to build client relationships.
- Collaborate with the VM team to maintain exceptional standards.
Requirements- Minimum 5 years of store management or flagship assistant store manager experience.
- Previous buying experience related to managing director responsibilities.
- Experience managing multi-person teams and reporting to executive management.
- Bachelor's degree preferred.
- Proven ability to drive sales and lead a team in a high-volume store.
- Impeccable service standards and experience with luxury clientele.
- Strong communication skills and ability to interact with high-level executives.
- Operationally sound with strategic thinking and openness to change.
- Ability to motivate and maintain team morale.
- Experience working in a multicultural environment and with European brands.
- Knowledge of French language helpful.
- Willingness to travel 4-5 weeks annually to Paris.
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