SummaryAs a Master FitterTailorSewer at Saks Fifth Avenue in New York, you will be responsible for producing high-quality altered merchandise within established time frame standards. You will provide exceptional customer service, establish and maintain customer relationships, and work effectively with other team members within the store.
Responsibilities- Model all Saks Fifth Avenue Customer Service Principles.
- Focus on achieving and exceeding individual performance and productivity goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
- Follow all Saks Fifth Avenue policies and procedures.
- Follow all alteration workroom policies and procedures.
- Utilize expertise to make alterations decisions during customer fittings.
- Focus on providing an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support companystore and department initiatives.
- Ad hoc responsibilities as needed.
Requirements- Minimum 5 years fittingtailoring experience in high-end merchandise.
- Ability to fit and perform alterations on a wide range of garments.
- Strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc.
- Ability to perform complex alterations on a wide range of garments.
- Pressing and spotting skills.
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
- Ability to work well in a fast-paced, team-oriented environment.
- Knowledge of pattern making and draping.
- Ability to take measurements and complete Made To Measure forms on all garment types.
- High school graduate or equivalent preferred.
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