SummaryAs a Materials Administrator at Richemont's Head Office in Mississauga, you will perform daily tasks within the Materials Department and work on projects for the Customer Service Department. You will have the opportunity to cross-train and assist with tasks in other departments as needed.
Responsibilities- Participate in the daily process of shipping outbound goods and repairs.
- Manage the daily process of receiving inbound goods and repairs.
- Oversee the procurement process from start to finish using SAP.
- Generate weekly reports to track repairs and follow up with the US spare parts team.
- Generate daily GIT reports to track goods in transit.
- Process Parts Delay status reports from the Network support team.
- Provide parts to the workshop to support repair activities.
- Adhere to established guidelines for repair ship dates and manage exceptions.
- Place orders for and distribute spare parts to subcontractors and authorized service accounts.
- Maintain an organized and accurate inventory of CAS1 parts stock.
- Participate in annual inventory cycle counts.
- Assist in resolving customer service issues related to parts availability or delay.
- Create and maintain spare part kits for all brands.
- Perform SD functions for Materials department activities including invoicing and shipping.
- Process intercompany goods transfers and de-stock CAS1 inventory.
- Communicate with Canadian dealer and boutique network regarding accessory orders.
- Assist watchmakers with product information as needed.
Requirements- University or college degree/diploma preferred.
- 1-2 years of experience in a similar position.
- Working knowledge of shipping, receiving, and international exports.
- Proficient in Excel, Word, and PowerPoint.
- Proficient in English, both verbal and written.
- SAP knowledge is an asset.
- Ability to work under pressure and handle multiple responsibilities.
- Maintain confidentiality and discretion in work efforts.
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