Summary
The Mutualized Human Resources Manager will provide strategic and operational HR support to regional headquarters and retail locations across North America. Based in New York City, the role partners with retail leadership to drive employee engagement, talent development, performance management, and compliance.
Responsibilities
- Act as a strategic HR advisor to retail leadership and build relationships with store teams to align HR initiatives with business objectives.
- Lead full-cycle recruitment and onboarding for key retail positions and develop talent pipelines.
- Manage employee relations, conduct investigations, and advise on disciplinary actions and terminations.
- Design and deliver training, development programs, and performance management processes.
- Analyze HR data and turnover trends to inform workforce planning and retention strategies.
- Collaborate with compensation and benefits teams to support pay structure reviews, payroll inquiries, and leave administration.
Requirements
- Bachelor’s degree or equivalent experience and a minimum of 6 years of progressive HR experience, preferably in retail or luxury.
- Strong knowledge of U.S. labor laws; familiarity with Canada and Mexico labor practices a plus.
- Proven experience in full-cycle recruitment, onboarding, employee relations, and performance management.
- Proficiency in MS Office and HRIS platforms (experience with Dayforce or Workday preferred).
- Excellent communication, coaching, influencing, and project management skills.
- Ability to travel up to 20%, including overnight and international travel as required.
