Operations Associate - Palazzo

Summary

Support back-of-house operations for a luxury retail store, ensuring efficient service delivery and adherence to brand standards. Maintain organization of stock, repairs, and after sales processes while contributing to continuous improvement in operational workflows. Work closely with the retail team to support client service through effective operational execution.

Responsibilities

• Manage back-of-house tasks to ensure smooth daily operations
• Oversee stock handling and inventory organization
• Coordinate repairs and after sales procedures
• Ensure processes are completed in line with brand standards
• Support the retail team to facilitate efficient client service
• Identify and resolve operational issues proactively
• Maintain accurate records related to operations and stock

Requirements

• Experience in a retail environment with an operations focus
• Strong organizational and problem solving skills
• Attention to detail and proactive approach to tasks
• Ability to work in a fast paced luxury retail setting
• Effective communication and teamwork skills
• Curiosity and willingness to learn and grow in operations