Summary
The Operations Controller will oversee efficient stockroom operations and accurate inventory for the boutique, supporting management with operational, facilities, service, and compliance tasks. This role embodies brand values and delivers a luxury client experience while handling shipping, receiving, and store maintenance duties.
Responsibilities
- Execute shipping and receiving processes and report issues to Store Director or Operations Manager
- Ensure timely movement of merchandise including transfers, RTVs, and damages
- Assist management in identifying and resolving operational process problems
- Maintain clear and accurate operations documents and procedures
- Submit 8300 and tax exempt forms as received
- Process repairs and damages according to company guidelines
- Assist with physical maintenance of the boutique and place supply orders
- Oversee store cycle counts, scheduled inventories, and reconciliations
- Ensure compliance with company standards, procedures, and security guidelines
Requirements
- Bachelor's Degree preferred
- Minimum 1 year of administrative or stock experience preferably in a luxury environment
- Experience with technology for internal retail systems and shipping software
- Familiarity with Microsoft Word and Outlook
- Ability to meet physical requirements including climbing ladders, bending, and lifting boxes
- Strong attention to detail and ability to multitask
- Flexibility to work a retail schedule including evenings, weekends, and holidays
- Proper work authorization to work in the United States
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