SummaryThe Operations Manager at the Cedar Rapids Fulfillment Center is a seasoned leader responsible for supporting the business strategy through effective team leadership and process management. This role focuses on delivering customer satisfaction by driving results through coaching, performance management, and financial oversight.
Responsibilities- Support the business strategy by ensuring safety, quality, and performance.
- Lead and develop a team of approximately 20 employees.
- Recruit, select, onboard, and train new team members.
- Drive results through coaching, counseling, and disciplining employees.
- Enhance professional and technical knowledge through continuous learning.
- Own process improvement efforts using problem-solving and project management.
- Meet financial standards by monitoring expenditures and implementing corrective actions.
- Drive KPI metrics and facility performance scorecards.
Requirements- 5+ years of warehouse experience in a managerial role.
- Proven capability in implementing continuous improvement actions.
- Demonstrated ability to develop leadership competencies in direct reports.
- Strong knowledge of warehousing Key Performance Indicators (KPIs).
- Experience with warehouse management software and databases.
- Ability to analyze data and determine actions based on improvement opportunities.
- Excellent verbal and written communication skills.
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