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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Operations Manager - Returns
Nordstrom
Nordstrom

Founded in 1901

Operations Manager - Returns

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
Elizabethtown, PA
Category
Operations
Remote
Not Remote
Seniority
Manager

Job has expired

Jobs inner cover
Jobs inner cover

Summary

Nordstrom

Founded in 1901

Operations Manager - Returns

Type
Full time
Industry
Luxury Fashion, Department Stores
Location
Elizabethtown, PA
Category
Operations
Remote
Not Remote
Seniority
Manager

Job has expired

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

As an Operations Manager - Returns at the East Coast Fulfillment Center in Elizabethtown, PA, you will lead and develop a team to support business strategies in processes, policies, and procedures. You will be responsible for delivering on customer promises, driving results through coaching and performance management, and meeting financial standards by providing budget information and implementing corrective actions.

Responsibilities
  • Support business strategy by driving results for safety, quality, and performance.
  • Lead, develop, and grow a team of about 20 employees.
  • Recruit, select, onboard, and train resources.
  • Drive warehouse associates' results through coaching, counseling, and disciplining employees.
  • Own process improvement efforts through problem-solving and continuous improvement methodologies.
  • Meet warehouse financial standards by monitoring expenditures and implementing corrective actions.
  • Drive KPI metrics and facility performance scorecards.
Requirements
  • 5+ years of warehouse experience in a managerial role.
  • Proven capability in identifying and implementing continuous improvement actions.
  • Demonstrated capabilities in developing others and growing leadership competencies.
  • Strong knowledge of warehousing Key Performance Indicators (KPIs).
  • Hands-on experience with warehouse management software and databases.
  • Ability to analyze data and determine actions based on improvement opportunities.
  • Excellent verbal and written communication skills.

We have summarized this job description for you, click apply to see more details from the employer.

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