SummaryAs an Operations Manager at Van Cleef & Arpels in Boston, you will oversee various operational aspects within the company, ensuring efficiency and compliance with company guidelines. You will act as a leader in the boutique, sharing VCA values and acting as an Ambassador of the Maison.
Responsibilities- Plan, schedule, and ensure effective presentation of administration, inventory, operations, and logistics within the boutique.
- Ensure proper understanding and execution of brand guidelines and procedures related to store operations.
- Monitor daily financial aspects of boutique sales and ensure accurate submission of transactions and paperwork to the corporate office.
- Manage supplier coordination, daily maintenance, and supply replenishment of the boutique.
- Motivate, support, and develop the Vault team through regular meetings and updates on projects and events.
- Manage boutique stock and inventory, ensuring compliance with guidelines and reporting issues.
- Ensure audit and action plan follow-up, monitoring product movement and stock maintenance.
- Train new Boutique team members on financial guidelines, operations, and sales processes.
- Develop action plans to improve working conditions if necessary.
- Responsible for daily setup and unset of the Boutique for Opening and Closing.
- Collaborate with security management to enhance security efficiency in the boutique.
Requirements- Bachelor’s degree and strong working knowledge of the Windows environment.
- Proficiency in Excel and PowerPoint.
- Experience in the luxury sector preferred.
- Strong project management, communication, and interpersonal skills.
- Minimum of 7 years of experience in retail operations.
- Some travel within the region may be necessary.
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