Optician

Summary

Provide exceptional customer service by performing optical sales and service steps, supporting problem solving and troubleshooting, and serving as a technical resource and leader in optical acumen. Use technology to engage patients and ensure finished eyewear meets optical standards. Maintain store presentation and safe working practices while operating point of sale systems accurately.

Responsibilities

• Engage customers and patients using technology to support the sales and service experience
• Take and record measurements and adjust or fit eyewear carefully and correctly
• Ensure finished eyewear meets optical standards and customer requirements
• Operate the point of sale terminal accurately and handle transactions securely
• Educate customers on eyewear care, guarantees, complimentary adjustments and follow up services
• Assist and mentor co workers, serving as a center of excellence and technical resource
• Maintain store appearance and visual displays according to planograms
• Demonstrate safe work practices and report potential safety issues

Requirements

• State licensure if applicable or ABO certification in non licensed states
• High school diploma or equivalent
• Knowledge of optical theory and merchandise
• Familiarity with inventory management systems and store merchandise assortment
• Strong communication and listening skills
• Sales skills and comfort using an iPad or tablet
• Awareness of current fashion trends