Outlet Operations Leader

As an Outlet Operations Leader at RH in Dawsonville, you will play a crucial role in developing a high-energy, results-driven stock team and ensuring the seamless flow of operations. You will partner with cross-functional teams to drive operational excellence, safeguard inventory accuracy, and uphold the highest safety standards, all while delivering extraordinary customer experiences.

• Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence.
• Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers.
• Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement.
• Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards.
• Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies.
• Ensure operational interactions with customers and delivery partners reflect company service standards.

• 2+ years of leadership experience in retail, preferably in home furnishings.
• Exceptional analytical, problem-solving and decision-making skills.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
• Experience in Inventory management systems and processes.
• Adaptable and resilient, with a solutions-focused approach to change and challenges.
• Flexibility to work a dynamic schedule across all operational hours.
• Ability to lift and move items in excess of 100 lbs., using proper equipment and safety techniques.
• Capability to maneuver throughout the sales floor and stockroom, with prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.