Summary
The Outlet Store Leader provides strategic and operational leadership for the Leesburg outlet, developing and empowering cross-functional teams to deliver elevated customer experiences and operational excellence. This role sets strategy, drives execution, and creates a high-energy, quality-focused culture that maximizes performance and business results.
Responsibilities
- Lead, coach, and inspire store teams to create a positive, performance-driven culture.
- Partner with Field Leadership and People Team on hiring, development, performance management, and career transitions.
- Ensure visual presentation and merchandising align with brand standards and outlet objectives.
- Champion profit protection through risk management, security, cash controls, inventory management, and audits.
- Analyze business performance, identify opportunities, and communicate strategies to drive results.
- Support and implement company initiatives and rollouts, providing feedback and follow-up as needed.
- Represent the brand with professionalism and maintain high standards of personal presentation.
Requirements
- 5+ years of leadership experience in retail, preferably in home furnishings.
- Strong leadership, communication, and people development skills.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Commitment to quality with meticulous attention to detail.
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
- Ability to travel periodically, including extended trips as needed, and flexibility to work a dynamic schedule.
- Ability to lift and move items up to 50 lbs and perform prolonged standing, stooping, kneeling, and other physical activities.
