SummaryThe Perfume Training Manager is responsible for educating the sales force team by providing them with the necessary product knowledge, sales, and soft skills to meet productivity goals and luxury service standards. This role involves conducting training sessions for the Bvlgari Field Team, supporting their development, and adapting Global Training Tools to meet local needs. The position operates under the direct supervision of the Marketing Director and collaborates with other members of the local Perfume Team and Global Training Department.
Responsibilities- Serve as liaison with Global Training Department and attend Global training sessions as required.
- Develop and execute the Training Calendar to support annual priorities and oversee in-store coaching plans for the Bvlgari Field Team.
- Deploy trainings to Area Sales Managers, Regional Sales Managers, Account Coordinators, Selling Manager, and Distributor Training partners on new products, client experience, selling techniques, brand history, and storytelling.
- Participate in retail coaching and in-store observation sessions, providing feedback to local Sales Leadership and Marketing Director.
- Collaborate on the On-Boarding process of all regional retail hires.
- Assist in the localization of training initiatives launched by central training.
- Create and follow-up on needs analysis and action plans related to Mystery Shop initiatives.
- Conduct large-scale regional trainings as needed.
Requirements- 5+ years of experience in training or field sales in a luxury brand.
- Attention to detail and ability to multi-task and work independently.
- Retail and wholesale experience preferred.
- Knowledge of luxury fragrance market preferred.
- Demonstrated written, verbal, facilitation, and presentation skills.
- Demonstrated coaching skills and facilitation within a luxury environment.
- Strong knowledge of Microsoft applications.
- Ability to manage financial responsibilities in a timely manner.
- Ability to travel domestically and internationally up to 50% of the time.
- Language Skills: English, Spanish.
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