Product Manager

Summary

Experienced product manager to own strategy and roadmap for the purchasing experience on RalphLauren.com, driving growth, loyalty and innovation across customer facing experiences, internal tools, and business intelligence. Role partners with global cross functional technology and business teams to define solutions, leverage data to inform decisions, and deliver measurable business and customer impact. Located in the NY Metro area with a hybrid work arrangement.

Responsibilities

• Lead strategic vision and roadmap for purchase experience including cart, checkout, shipping and fulfillment across global markets
• Balance user and business needs with technical dependencies to ideate and champion solutions
• Guide global cross functional teams to improve cart abandonment, checkout flow, delivery estimation, payments and fulfillment
• Manage backlog and define product roadmap of foundational and innovative features with timelines
• Translate roadmap into detailed requirements and collaborate with UX, engineering and QA to deliver products
• Establish objectives and monitor key results to measure initiative success
• Analyze results to create feedback loops and identify opportunities for growth
• Develop relationships with business partners to maintain alignment and communication
• Communicate with executive stakeholders, lead discovery sessions and negotiate tradeoffs

Requirements

• Deep experience with digital consumer facing experiences and backend system optimization
• Understanding of fulfillment operations, distribution center workflows and delivery optimization
• Ecommerce and global product management experience required
• Strong project management skills and agile product management experience
• Proven ability to present to business partners and executive management
• Comfortable working in a matrixed, iterative development environment
• High intellectual curiosity and ability to bring structure to ambiguity
• Demonstrated use of data to influence product decisions