Summary
Lead cross-functional program management for ecommerce, retail and connected retail initiatives, owning roadmap prioritization and driving execution across multiple workstreams to meet business strategic objectives. Partner with business, product and regional store operations to ensure operational readiness and present status to executive leadership.
Responsibilities
- Lead and manage program management for multiple workstreams from inception through execution
- Oversee end-to-end execution across parallel programs including risk and dependency management
- Present program status and updates to executive leadership regularly
- Manage risks, issues and escalation with mitigation strategies
- Partner with regional store operations to prioritize initiatives and plan operational readiness
- Serve as subject matter expert for technology decisions and prioritization
- Lead portfolio planning and create yearly and quarterly roadmaps aligned to business and IT strategies
- Lead and mentor project managers working with product, architecture, development and QA
- Coach and develop teams to drive engagement and achieve results
Requirements
- Experience in ecommerce and retail program management
- Bachelor's degree in computer science, information technology or similar; master’s preferred
- Experience managing POS, mPOS or omni channel initiatives such as BOPIS BOSS and SFS
- Strong experience with agile program management methodologies
- 5+ years of people management experience
- Strong influencing communication and presentation skills
- Proven ability to manage multiple diverse global teams
- Strong problem solving and prioritization skills
- Ability to communicate and influence stakeholders at all levels
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