Retail Associate

As a Seasonal Retail Associate, you will play a crucial role in enhancing the client experience during the holiday season at Neiman Marcus in Atlanta. Reporting to a Senior Manager, you will ensure exceptional customer service and support various store operations.

• Warmly welcome clients at store entrances and within departments, directing them to the appropriate associate based on service needs.
• Serve in different areas of the store as needed based on business demands.
• Process Point of Sale transactions efficiently and handle escalated issues by connecting customers with management.
• Support BOPIS, Curbside pickup, and Alterations in partnership with Operations team and Managers on duty.
• Enhance client experience by introducing services such as Alterations, Personalization, and package carry-out or delivery.

• Minimum 1 year of experience in customer-centric roles with proven ability to sell products and services.
• Familiarity with retail and mobile technologies.
• Willingness to work a flexible schedule including nights, weekends, and holidays.