Summary
The Retail Sales Associate provides exceptional customer service, builds strong client relationships, and achieves sales targets while demonstrating in-depth product knowledge of eyewear and related features. The role supports omnichannel customer experiences and assists with minor repairs and adjustments in a luxury retail environment.
Responsibilities
- Deliver outstanding customer service and personalized product recommendations.
- Maintain up-to-date knowledge of product lines, trends, warranties, and optical add-ons.
- Build and maintain client relationships with follow-up communication.
- Consistently meet and exceed daily, weekly, and monthly sales targets.
- Assist with minor adjustments and repairs of eyewear.
- Keep the sales floor and back of house organized and visually appealing.
- Provide seamless omnichannel support across online and in-store platforms.
- Adhere to brand policies and procedures and perform duties assigned by management.
Requirements
- High school diploma or equivalent.
- Minimum 2 years of retail sales experience, preferably in luxury retail or eyewear.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Strong organizational skills, attention to detail, and ability to multi-task.
- Demonstrated ability to achieve sales targets.
- Ability to stand for extended periods and lift up to 25 pounds.
- Experience operating a POS system preferred.
We have summarized this job description for you, click apply to see more details from the employer.
