SummaryAs a Retail Sales Professional, you will focus on meeting the needs of clients by establishing strong relationships and providing exceptional service. You will be knowledgeable about the company's merchandise and stay updated on new products, delivering memorable service with a passion for jewelry and storytelling.
Responsibilities- Confidently present products to clients with storytelling and technical detail in a hospitable atmosphere.
- Build and maintain a clientele using the company CRM platform, focusing on relationship building.
- Develop and maintain product knowledge on brands, collections, and pieces in the showroom.
- Maintain professionalism and conduct business with integrity.
- Comply with company guidelines, policies, and procedures.
- Collaborate effectively with team members and assist clients as needed.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Utilize company systems, hardware, and software independently.
- Complete administrative tasks that support the client experience.
- Manage client repairs as required.
- Perform duties and responsibilities as assigned by management.
Requirements- High School Diploma.
- 1 year of retail sales experience.
- Excellent storytelling ability and passion for jewelry.
- Strong client service and selling skills.
- Excellent interpersonal and communication skills.
- Ability to work as part of a team and multitask in a fast-paced environment.
- Computer literacy, including MS Office.
- Schedule flexibility and availability for showroom hours, including evenings and weekends.
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