SummaryAs a Retail Support Associate at South Coast Plaza, you will play a crucial role in enhancing store productivity and performance by assisting the store team with various operational duties. Your efforts will contribute to the seamless functioning of the store, ensuring that customers receive the best possible service.
Responsibilities- Report to the Store Manager and ensure work duties are accurately performed.
- Monitor the flow of all shipments and promptly follow up on discrepancies.
- Assist with year-end inventory counts and preparation.
- Determine appropriate shipping methods and prepare relevant paperwork.
- Maintain neat, clean, and orderly stock areas per company standards.
- Complete basic luggage repairs using small hand tools.
- Perform box counts and validate against bills of lading, reporting discrepancies immediately.
- Assist with product placement and stock recovery on the selling floor.
- Complete transfer forms and receive merchandise onto the selling floor.
- Ensure cash wraps are fully stocked with operational supplies.
- Track and place all paid goods accurately.
- Perform deliveries as requested.
- Assist client advisors on the sales floor as needed.
- Utilize the R-client tool to connect with clients regarding repairs or new products.
- Handle new projects as required by management or business needs.
Requirements- High School diploma or equivalent.
- Detail-oriented and task-focused.
- Professional with strong verbal and written communication skills.
- Excellent problem-solving skills and a positive attitude.
- Team player with the ability to work varied hours, including nights, weekends, and holidays.
- Must be able to lift large boxes up to 25lbs repeatedly.
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