Sales Advisor Keyholder - Central Valley

Summary

Luxury Sales Advisor Keyholder responsible for delivering an exceptional client experience, achieving individual and store sales targets, and supporting store operations at Woodbury Commons. Acts as a brand ambassador, builds long term client relationships, and assists the Store Manager with opening and closing duties and daily store standards.

Responsibilities

• Create and develop positive relationships with customers from first contact to farewell
• Meet and exceed CRM retention goals and individual sales targets
• Use the Client Book to nurture relationships with existing and potential customers
• Create and cultivate a network of contacts to recruit new clients and drive business
• Gather market information on trends events competitors activities and products
• Collaborate with colleagues across the store and company to achieve results
• Implement stock procedures and maintain inventory level knowledge
• Maintain visual standards and report issues or risks promptly
• Open and close the store and perform keyholder responsibilities

Requirements

• At least 2 years of experience in a sales position in a luxury brand
• Fluent in English
• Good knowledge of mens formalwear and high end fashion
• Strong listening and communication skills
• Flexible to work in a multicultural context and available for weekends
• Proactive self development attitude and entrepreneurial mindset
• Able to be mobile on the sales floor for extended periods
• Available to work a minimum of 2 Saturdays and 2 Sundays per month annual inventory and holiday season