Sales Ambassador

Summary

The Sales Ambassador delivers personalized customer service and styling while supporting individual and team sales goals. The role builds customer relationships through clienteling, product knowledge, and digital tools, and helps maintain store standards and a positive team environment.

Responsibilities

• Understand customer needs and provide thoughtful product recommendations and styling.
• Grow personal business through wardrobing, outreach, and clienteling tools.
• Meet or exceed sales and performance goals while supporting team sales plans.
• Build customer relationships, capture customer data, and adapt service to in-person and remote interactions.
• Maintain visual standards, contribute to store initiatives, and support team training and talent sourcing.

Requirements

• Sales experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Strong communication skills and the ability to build positive working relationships.
• Ability to use digital tools for customer sales and service is preferred.
• Ability to work a flexible schedule, including days, evenings, and weekends, and to stand, walk, and move around the store for extended periods.
• Ability to lift or climb up to 30 pounds and maneuver around sales, stock, dressing room, cashwrap, and office areas.