Summary
Sales Ambassadors create personalized lifestyle experiences by delivering thoughtful styling recommendations and building lasting client relationships. They use product expertise, clienteling tools, and an entrepreneurial approach to achieve individual and team sales goals.
Responsibilities
- Deliver exceptional customer service through product knowledge, personalized recommendations, and active listening.
- Grow sales through client outreach, comprehensive wardrobing, and digital clienteling tools.
- Meet or exceed individual performance indicators and support team sales plans.
- Coach Brand Ambassadors, contribute to team training, and support store initiatives.
- Maintain visual standards, build customer relationships, and provide feedback to management about category opportunities.
- Support a positive, inclusive work environment and help identify talent.
Requirements
- Previous sales experience in a complex, high-volume, or high-profile specialty environment is preferred.
- Strong communication skills and the ability to build positive relationships with customers, management, and coworkers.
- Ability to operate a register, work on the sales floor, and stand, move, and walk for multiple hours.
- Ability to lift or climb up to 30 pounds and work around chemicals.
- Flexibility to work days, evenings, and weekends as business needs require.
- Experience selling with digital tools is preferred.
