Sales Associate - Carlsbad

Summary

Sales Associate responsible for delivering exceptional client experiences and driving sales at the Carlsbad store. Role focuses on clienteling, product knowledge, styling guidance, and supporting store operations to meet commercial KPIs. Position requires flexibility to work evenings, weekends, and holidays and strong communication and organizational skills.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Create an inviting store environment where clients feel welcomed
• Provide styling expertise and product knowledge to build sales
• Manage stages of the client journey to drive repeat business
• Capture and maintain client data to cultivate relationships
• Initiate client contact and follow up on sales and inquiries
• Collaborate with colleagues and management to support store culture
• Keep sales floor and stockroom organized and guest ready
• Adhere to company policies and store procedures

Requirements

• 1+ years experience in retail sales or customer service roles
• Proven ability to generate sales and develop client relationships
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Comfortable using POS systems and Microsoft Office
• Passion for brand and product offerings
• Creative and customer focused with a learning attitude
• Willingness to work a retail schedule including evenings weekends and holidays