SummaryAs a Sales Associate at Holt Renfrew, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty in a luxury retail environment. Your role will be commission-based, directly tied to your sales volume results.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers and retaining existing ones.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with clients through various channels regarding events and merchandise.
- Resolve customer service issues and collaborate with management on complex issues.
- Comply with all Health & Safety policies and requirements.
Requirements- 4+ years of experience in a commission-based luxury sales environment.
- Proven track record of achieving and exceeding sales quotas.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Collaborative team player with strong interpersonal skills.
- Proficient in leveraging social media to build personal brand and client base.
- Strong understanding of current and emerging fashion trends.
- Broad product knowledge across all merchandise categories.
- Proactive in staying informed on new merchandise deliveries.
We have summarized this job description for you, click apply to see more details from the employer.
