Sales Associate - Home and Gift Gourmet

As a Sales Associate at Holt Renfrew, you will develop deep, long-lasting relationships with customers, leading to increased sales, service, and loyalty. You will work in a fashion-driven environment, offering extraordinary service and achieving sales targets in the Home and Gift & Gourmet department.

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service goals and targets.
• Build a loyal personal client base by acquiring new customers and retaining existing ones.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
• Communicate with personal clients regarding in-store events and merchandise requests.
• Resolve customer service issues and partner with management on complex issues.
• Comply with all Health & Safety policies and requirements.

• Minimum of 4+ years experience in a commission-based luxury sales environment.
• Consistent sales performance with demonstrated results in achieving sales quotas.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Highly collaborative and team-oriented.
• Leverage social media platforms to promote yourself as a fashion influencer.