SummaryAs a Sales Associate at Hudson Yards, you will play a crucial role in achieving individual sales objectives and providing exceptional customer service in a luxury retail environment. You will represent the brand by interacting with clients and maintaining high standards of product knowledge and boutique procedures.
Responsibilities- Represent the brand by interacting with clients in the sale of luxury clothing and accessories.
- Contribute to reaching personal and store goals.
- Maintain a high level of customer service, product knowledge, and basic boutique procedures.
- Cultivate and maintain excellent clientele relationships with consistent follow-up.
- Assist with inventory and special projects as needed.
- Follow all store operational policies and procedures and ensure visual standards are accurately maintained.
- Achieve personal sales and productivity goals agreed upon with your store manager.
- Maintain housekeeping and visual standards of the store.
Requirements- Bachelor’s degree preferred.
- Minimum of 3-5 years of contemporary or luxury fashion retail sales experience.
- Strong attention to detail with the ability to multi-task.
- Flexible schedule is required.
- Excellent interpersonal and written and verbal communication skills.
- MTM sales experience a plus.
- Demonstrate complete knowledge of the merchandise features and benefits.
- Be a quick thinker who listens to the customer and can identify their needs.
- Safeguard the store’s inventory by adherence to the company’s loss prevention program.
- Client Book Management and Clienteling.
- Must be sales-driven, goal-oriented, and trustworthy.
- Must have a positive, high-energy, friendly, outgoing, and engaging personality.
- Must be attentive and focused, instinctively knowing when to reach out to customers.
- Possess general proficiency to operate the POS register.
- General computer proficiency in Microsoft Word, Excel, and email.
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