SummaryAs a Sales Associate at Marc Jacobs in Livermore, you will drive sales and service by providing an exceptional client experience, engaging in clienteling, and assisting with store operations.
Responsibilities- Consistently achieve or exceed individual and store sales and other commercial KPIs.
- Ensure the store is always guest ready, providing a welcoming environment.
- Build sales by establishing expertise in styling, seasonal trends, and product knowledge.
- Illustrate the client journey and core behaviors to provide a unique and elevated experience.
- Demonstrate deep knowledge of Marc Jacobs Universe, including product and brand DNA.
- Capture client data and cultivate new and existing client relationships.
- Initiate regular client contact and provide prompt follow-up on sales, events, or inquiries.
- Foster a culture of collaboration and open communication with colleagues and management.
- Maintain a curious and learning attitude by seeking feedback from colleagues and management.
- Ensure both the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 1+ years of experience in retail, sales, or a related role with a focus on customer service.
- Experience in generating sales and building client relations.
- Strong verbal and written communication skills.
- Demonstrates passion and empathy for clients, exceeding client expectations.
- Embraces change and new opportunities while staying true to the Marc Jacobs brand.
- Promotes curiosity, diversity, and collaboration, open to disruptive ideas.
- Excellent organizational, follow-up, and time management skills.
- Passion for the Marc Jacobs brand and product offering.
- Proficient in operating a POS and navigating Microsoft Office suite.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
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