Sales Associate - Madison

Summary

The Sales Associate delivers outstanding customer service and consultative eyewear recommendations to help patients find the right frames and lenses. This role focuses on driving sales, building lasting customer relationships, and supporting store operations while developing product and technical knowledge through training.

Responsibilities

• Meet and exceed sales targets by engaging customers and driving conversions.
• Provide personalized product recommendations and eyewear styling advice.
• Support store presentation by keeping merchandise organized and the sales floor welcoming.
• Collaborate with team members and leadership to achieve store goals and maintain a positive environment.
• Participate in hands-on training to grow vision product and service expertise.

Requirements

• Passion for customer service and retail sales; prior retail or customer service experience preferred.
• Strong communication skills and a sales-driven mindset.
• Comfortable using technology for transactions and customer service with attention to detail.
• Interest in eyewear and fashion trends and the ability to advise customers on style.
• Self-motivated, adaptable, and able to work in a fast-paced retail environment; prior optical experience preferred.