Sales Associate - Opry Mills

Summary

Sales Associate responsible for delivering exceptional client experiences at the Opry Mills store through clienteling, styling expertise, and supporting store operations. Role focuses on driving individual and store sales performance while maintaining brand standards and an inviting guest environment. Position requires flexibility to work evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales and commercial KPIs
• Provide exceptional client service and create a welcoming store atmosphere
• Build sales through styling expertise and product knowledge
• Engage in clienteling to capture client data and cultivate relationships
• Initiate regular client contact and follow up on sales and inquiries
• Collaborate and communicate openly with colleagues and management
• Maintain organized sales floor and stockroom
• Adhere to company policies and procedures

Requirements

• 1+ years experience in retail sales or industry adjacent role focused on customer service
• Proven ability to generate sales and develop client relationships
• Strong verbal and written communication skills
• Excellent organization, follow up, and time management abilities
• Passion for the brand and product offering
• Computer skills including POS operation and Microsoft Office navigation
• Flexibility to work a retail schedule including evenings, weekends, and holidays