Summary
Join the team as a Sales Associate at the Southdale location, delivering exceptional client experiences through proactive clienteling, styling expertise, and support of store operations. The role focuses on driving sales and maintaining an elevated retail environment while collaborating with colleagues and management.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide an inviting guest ready sales floor where clients feel welcomed
- Deliver styling expertise and product knowledge to build sales
- Manage client journey activities to drive repeat business
- Capture and maintain client data and cultivate client relationships
- Initiate regular client contact and follow up on sales and inquiries
- Maintain organized sales floor and stockroom
- Adhere to company policies and support team collaboration
- Continuously seek feedback and demonstrate a learning attitude
Requirements
- 1+ years experience in retail, sales, or industry adjacent customer service role
- Proven ability to generate sales and develop client relations
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product knowledge
- Basic computer skills including operating a POS and Microsoft Office
- Flexible availability to work evenings, weekends and holidays
- Ability to demonstrate empathy and exceed client expectations
- Creative and collaborative mindset open to new ideas
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