Sales & Client Advisor (Keyholder) - Greene Street

Summary

The Sales & Client Advisor (Keyholder) drives sales while supporting store operations and delivering a strong client experience. This role assists management with daily operations, opening and closing, and maintaining store standards.

Responsibilities

• Achieve sales goals and contribute to individual and store results.
• Open and close the store, assist with day-to-day operations, and support management.
• Maintain organized stockrooms and support inventory, loss prevention, register, safe, and cash-handling procedures.
• Assist with visual displays and merchandising, and communicate visual standards to the team.
• Oversee store cleanliness, maintenance, and supplies.
• Handle customer complaints and feedback appropriately and promptly.
• Follow store operations and sustainability policies and maintain effective communication across teams.

Requirements

• At least 3 years of experience in a similar role, preferably in retail or fashion.
• Ability to manage multiple tasks in a fast-paced environment with strong verbal and written communication skills.
• Proven ability to drive sales results and exceed individual and store goals.
• Commercial awareness, business acumen, and a genuine passion for fashion.
• Strategic vision and commitment to high personal performance.