SummaryAs a Sales & Client Advisor with Keys at South Coast Plaza, you will play a crucial role in supporting the store's management by ensuring that opening and closing procedures are executed correctly. You will provide exceptional customer service, meeting the needs and expectations of our clients.
Responsibilities- Achieve sales goals and assist in the opening and closing of the store.
- Organize the stockroom for easy access to merchandise.
- Oversee day-to-day store operations and maintain balanced strengths in sales, operations, merchandising, and personnel management.
- Communicate effectively with all departments, stores, colleagues, and staff.
- Handle customer complaints and feedback appropriately and timely.
- Support and enforce store operations manual and sustainability policies.
- Partner with the Stock Associate, Operations Manager, and Sales Team to minimize store shrinkage.
- Ensure cash registers and safe are functioning properly and manage cash/change accuracy.
- Assist with visual display and merchandising according to company standards.
- Oversee daily cleaning and maintenance of the store.
Requirements- 3+ years of experience in a similar role, preferably within retail or fashion companies.
- Ability to manage multiple tasks in a fast-paced environment with excellent communication skills.
- Proven ability to drive results in a selling role, exceeding individual and store goals.
- Commercial awareness and strong business acumen with a passion for the fashion industry.
- Strategic vision to develop the business and achieve high personal performance.
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