SummaryAs a Sales Consultant in Menswear at Holt Renfrew, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty in a fashion-driven environment. Your role will involve selling a wide range of products and providing exceptional customer service to achieve a minimum sales target of $1MM per year.
Responsibilities- Sell the entire store and wardrobe customers from head to toe.
- Develop long-term customer relationships by engaging customers.
- Cultivate new customers and introduce them to Holt Renfrew.
- Stay updated on fashion and style trends to advise clients.
- Focus on understanding customer needs and preferences.
- Demonstrate product and style expertise to satisfy customer needs.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Comply with all Health & Safety policies and requirements.
- Ensure compliance with privacy policies, regulations, and cyber security measures.
- Perform other duties as assigned.
Requirements- Proven ability to exceed sales targets.
- Knowledgeable in wardrobing and styling techniques.
- Expertise in establishing customer relationships that translate into sales.
- Skilled at connecting with customers and leveraging relationships.
- Highly collaborative and able to work in a team-oriented environment.
- Entrepreneurial, competitive, self-confident, and self-motivated.
- Able to work in a fast-paced environment with minimal supervision.
- Flexible work schedule including nights, weekends, and holidays.
- Minimum of three or more years of experience in a commission sales environment.
- Prior retail sales experience in a luxury environment preferred.
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