SummaryAs a Sales Experience Director at Neiman Marcus in Short Hills, you will be responsible for driving sales and the adoption of selling programs by facilitating partnerships across departments. You will work on-site, reporting to the General Manager, to build a customer-focused sales experience while upholding Neiman Marcus standards.
Responsibilities- Oversee Client Development team performance and objectives through management of GSMs.
- Communicate the store vision and goals to all team members.
- Advocate for Neiman Marcus values and manage the team to create an energized atmosphere consistent with Neiman Marcus standards.
- Partner with Client Development, Brand Experience, Restaurants, Merchants, and Brands Manager and Regional team to fulfill store strategic efforts.
- Support the Store GM in fulfilling their duties, including backfilling for GM.
- Determine strategic objectives in partnership with Store GM and set priorities accordingly.
- Analyze and develop understanding of internal/external customer behavior, trends, and preferences, adjusting processes and standards.
- Participate in, and in the absence of the Store GM, facilitate Store Leadership Team meetings by fostering a trusting and respectful environment for participation, idea sharing, addressing concerns/challenges, setting goals.
- Partner with Merchant and Planning Organization Leaders and Regional team to determine appropriate strategies and action plans for the store to yield positive results.
Requirements- 10+ years of relevant experience, luxury retail fashion experience preferred.
- Prior retail senior management experience required.
- Track record achieving results across multiple businesses.
- History of building, motivating, and coaching teams.
- Strong analytical skills.
- Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate partners, and leading large-scale initiatives.
- Excellent oral and written communication skills.
- Advanced proficiency with MS Office Product Suite.
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