SummaryAs a Sales Manager, you will act as a focal point in the business, linking sales, operations, and clients to ensure exceptional client service and achieve company objectives. You will plan and execute the boutique's business plan, manage a high-performing team, and maintain streamlined, client-oriented operations.
Responsibilities- Act as a role model to ensure exceptional client service.
- Identify and share best practices across the business.
- Meet profit targets and manage discounts and costs within budget.
- Achieve floor sales targets and department KPIs.
- Manage performance of floor colleagues and provide development opportunities.
- Conduct competitor analysis and represent the boutique at meetings.
- Organize daily and weekly tasks through delegation and participation.
- Maintain visual merchandising standards.
- Manage till and transactional procedures.
- Participate in training and meetings as required.
- Ensure adherence to company dress code standards.
- Complete duties as assigned by management.
- Travel for business as required.
Requirements- Jewelry product knowledge and advanced selling skills.
- External Jewelry or Retail qualifications.
- Proven track record of sales and management achievements.
- Experience in inspiring and motivating teams.
- Comfort with high price points.
- Retail management experience in a luxury environment.
- Ability to develop and implement business strategies.
- Numerate with ability to analyze sales performance.
- Proficiency in POS systems and Microsoft Office.
- Ability to thrive in a fast-paced, high-volume location.
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