Summary
The Sales Professional focuses on client needs, building relationships through listening, storytelling, and hospitality. They remain knowledgeable about timepieces and jewelry, present products with technical detail, and deliver memorable service while supporting showroom operations and administrative tasks.
Responsibilities
- Present products to clients using storytelling and technical detail while creating a hospitable atmosphere.
- Build maintain and develop a clientele using the company CRM focusing on relationship building.
- Maintain product and industry knowledge for brands collections and showroom pieces.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines and complete related administrative tasks.
- Use company systems hardware and software independently to perform duties.
- Take in and deliver client repairs as required and follow management assignments.
- Offer assistance and build effective working relationships with team members and transfer clients when needed.
- Comply with company guidelines policies and procedures at all times.
Requirements
- High school diploma.
- Minimum 1 year retail sales experience.
- Excellent client service selling interpersonal and communication skills.
- Passion for timepieces and or jewelry and strong storytelling ability.
- Ability to multitask in a fast paced environment and work as part of a team.
- Excellent organizational skills and basic computer literacy including MS Office.
- Ability to stand for long periods and lift packages or boxes as required.
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