Sales Professional

Summary

The Sales Professional focuses on client needs, building lasting relationships through attentive service, storytelling, and product expertise in timepieces and jewelry. They maintain up to date knowledge of merchandise, support showroom hospitality standards, and handle administrative and client service tasks including repairs. The role requires professional conduct, teamwork, and flexibility to work showroom hours including evenings and weekends.

Responsibilities

• Present products confidently using storytelling and technical detail while creating a hospitable atmosphere.
• Build maintain and develop clientele using the company CRM platform.
• Develop and maintain product and industry knowledge for showroom merchandise.
• Organize merchandise and displays to optimize sales and minimize shrinkage.
• Support the client experience within showroom hospitality guidelines.
• Use company systems hardware and software independently to perform duties.
• Complete administrative responsibilities that support the client experience.
• Accept and deliver client repairs as required.
• Collaborate with team members and turn clients over to others when needed to serve client needs.

Requirements

• High school diploma or equivalent.
• Minimum 1 year retail sales experience.
• Excellent client service selling and interpersonal communication skills.
• Strong storytelling ability and passion for timepieces and jewelry.
• Ability to multitask in a fast paced environment and maintain organization.
• Ability to stand for long periods and occasionally lift packages.
• Computer literate with proficiency in MS Office.