Sales Supervisor - Ala Moana

Summary

The Sales Supervisor supports the store team in sales, service and operational duties to drive store productivity and performance. This role assists management with training, KPI oversight and execution of store initiatives while providing exceptional customer service on the sales floor. The position requires flexibility to work varied hours including nights, weekends and holidays.

Responsibilities

• Achieve monthly and annual sales targets through product knowledge, selling and clienteling
• Maintain client book and regularly follow up to meet clienteling sales goals
• Assist Boutique Manager with store marketing initiatives and visual presentation
• Support training efforts and KPI management for the sales team
• Provide superior customer service and lead sales staff in partnership with store management
• Process customer repairs and handle store operational tasks including opening/closing, shipping/receiving and inventory presentation
• Ensure facility maintenance, presentation and organization; use company computer systems proficiently

Requirements

• High school diploma or equivalent
• Detail oriented with strong verbal and written communication skills
• Excellent problem-solving skills, positive attitude and team player mentality
• Ability to work varied hours, including nights, weekends and holidays
• Must be able to lift boxes up to 25 lbs repeatedly