SummaryAs a Sales Supervisor at Loro Piana in Beverly Hills, you will play a crucial role in driving sales performance and maintaining the highest standards of service to our clients. You will support store leadership to oversee the team to achieve and exceed sales targets, fostering a client-centric culture and ensuring a seamless and elevated shopping experience.
Responsibilities- Lead and motivate a team of client advisors to achieve individual and team sales goals while upholding service standards.
- Provide ongoing guidance and support to the sales team, ensuring a high level of product knowledge and service excellence.
- Collaborate with store leadership to implement strategies and action plans aimed at enhancing sales performance.
- Foster a client-centric culture among the sales team, emphasizing personalized service and relationship-building.
- Work closely with the inventory team to monitor stock levels and ensure accurate product availability on the sales floor.
- Drive sales performance by identifying key opportunities for optimizing sales growth and operational efficiencies.
- Elevate the client experience by providing exceptional hospitality and creating personalized interactions.
- Develop strong relationships with top clients by managing VIC initiatives to reflect an elevated brand image.
- Support CRM initiatives by updating relevant client information to maximize sales opportunities.
- Actively promote products through personalized outreach and engaging with clients.
Requirements- 3+ years of management and sales experience, preferably in a luxury retail environment.
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales, operations, and inventory.
- Ability to lift and move up to 40 pounds.
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