Sales Supervisor

Summary

The Sales Supervisor leads and develops the store team to achieve sales goals and improve individual performance. The role involves coaching, customer education on product fit and construction, maintaining visual standards, and collaborating with training and support departments to utilize company resources effectively.

Responsibilities

• Support management to lead and develop a professional store team
• Collaborate with training teams to develop a gold standard team
• Present and educate customers on fit, construction, and style of ready to wear and custom products
• Practice professional salesmanship to achieve personal and store sales metrics
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Collaborate with store support departments to utilize company resources
• Align with Human Resources on policies, procedures, and development planning
• Perform other duties assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Ability to work a flexible schedule including nights, weekends, and holidays
• Comfortable coaching and developing team members
• Demonstrated ability to meet sales targets and metrics